LAURA WHITTLE CHARTERED ACCOUNTANT
PRIVACY AND COOKIE POLICY
BACKGROUND:
I understand that your privacy is important to you and that you care about how your personal data is used and shared online. I respect and value the privacy of everyone who visits this website, www.laurawhittle.com (“My Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with my obligations and your rights under the law.
Please read this Privacy and Cookie Policy carefully and ensure that you understand it. Your acceptance of this Privacy and Cookie Policy is deemed to occur upon your first use of My Site. If you do not accept and agree with this Privacy and Cookie Policy, you must stop using My Site immediately.
In this Policy, the following terms shall have the following meanings:
“Account” | means an account required to access and/or use certain areas and features of My Site; |
“Cookie” | means a small text file placed on your computer or device by My Site when you visit certain parts of My Site and/or when you use certain features of My Site. Details of the Cookies used by My Site are set out in section 13, below; |
“Personal Data” | means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via My Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) |
“I/Us/Me/My” | means Laura Whittle Chartered Accountant, a sole trader, whose registered address is Portland House, Belmont Business Park, Durham DH1 1TW. |
2.1 My Site is operated by Laura Whittle Chartered Accountant, a sole trader, whose registered address is Portland House, Belmont Business Park, Durham DH1 1TW.
2.2 The Data Protection Officer is Laura Whittle, and can be contacted by email at enquries@laurawhittle.com, by telephone on 07835 243119, or by post at Portland House, Belmont Business Park, Durham DH1 1TW.
2.3 I am regulated by the Institute of Chartered Accountants in England and Wales (ICAEW).
This Privacy and Cookie Policy applies only to your use of My Site. My Site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy policies of any such websites before providing any data to them.
4.1 As a data subject, you have the following rights under the GDPR, which this Policy and my use of personal data have been designed to uphold:
4.1.1 The right to be informed about my collection and use of personal data;
4.1.2 The right of access to the personal data I hold about you (see section 12);
4.1.3 The right to rectification if any personal data I hold about you is inaccurate or incomplete (please contact us using the details in section 14);
4.1.4 The right to be forgotten – i.e. the right to ask me to delete any personal data I hold about you (I only hold your personal data for a limited time, as explained in section 6 but if you would like me to delete it sooner, please contact us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to us using your personal data for particular purposes; and
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about my use of your personal data, please contact us using the details provided in section 14 and I will do my best to solve the problem for you. If I am unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.3 For further information about your rights, please contact the Information Commissioner’s Office.
Depending upon your use of My Site, I may collect some or all of the following personal data (please also see section 13 on my use of Cookies and similar technologies and My Cookie Policy):
5.1.1 name;
5.1.2 date of birth;
5.1.3 gender;
5.1.4 business/company name
5.1.5 job title;
5.1.6 profession;
5.1.7 contact information such as email addresses and telephone numbers;
5.1.8 demographic information such as post code, preferences, and interests;
5.1.9 financial information such as credit / debit card numbers;
5.1.10 IP address; and
5.1.11 a list of URLs starting with a referring site, your activity on My Site, and the site you exit to.
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. I will comply with my obligations and safeguard your rights under GDPR at all times. For more details on security see section 7, below.
6.2 My use of your personal data will always have a lawful basis, either because it is necessary for my performance of a contract with you, because you have consented to my use of your personal data (e.g. by subscribing to emails), or because it is in my legitimate interests. Specifically, I may use your data for the following purposes:
6.2.1 Providing and managing your Account;
6.2.2 Providing and managing your access to My Site
6.2.3 Personalising and tailoring your experience on My Site;
6.2.4 Supplying my services to you (please note that I require your personal data in order to enter into a contract with you);
6.2.5 Personalising and tailoring my services for you;
6.2.6 Replying to emails from you;
6.2.7 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking ‘unsubscribe’ or directly in writing or by email to enquiries@laurawhittle.com
6.2.8 Market research;
6.2.9 Analysing your use of My Site and gathering feedback to enable us to continually improve the website.
6.3 With your permission and/or where permitted by law, I may also use your data for marketing purposes which may include contacting you by email and telephone and text message and post with information, news on my products and services. I will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that I fully protect your rights and comply with my obligations under GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
6.4 Any third parties whose content appears on My Site may use third party Cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling Cookies. Please note that I do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
6.5 You have the right to withdraw your consent to us using your personal data at any time, and to request that I delete it.
6.6 I do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
7.1 I only keep your personal data for as long as I need to in order to use it as described above in section 6, and/or for as long as I have your permission to keep it.
7.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
8 Do I Share Your Data?
8.1 Subject to section 8.2, I will not share any of your data with any third parties for any purposes.
8.2 I may sometimes contract with third parties to supply products and services to you on my behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, I will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, my obligations, and the obligations of the third party under the law.
8.3 I may compile statistics about the use of My Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. I may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
8.4 In certain circumstances, I may be legally required to share certain data held by us, which may include your personal data, for example, where I are involved in legal proceedings, where I are complying with legal requirements, a court order or a governmental authority.
9. What Happens If My Business Changes Hands?
9.1 I may, from time to time, expand or reduce my business and this may involve the sale of all or part of my business. Any personal data that you have provided will, where it is relevant to any part of my business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy and Cookie Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
9.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will, however, be given the choice to have your data deleted or withheld from the new owner or controller.
10.1 When you submit personal data via My Site, you may be given options to restrict my use of your data. In particular, I aim to give you strong controls on my use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in my emails and at the point of providing your details.
10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11.1 You may access certain areas of My Site without providing any data at all.
11.2 You may restrict my use of Cookies. For more information, see section 13.
12.1 You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and I will provide any and all information in response to your request free of charge. Please contact us for more details at enquiries@laurawhittle.com or using the contact details below in section 14.
13.1 I have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
13.2 By using My Site you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on My Site for advertising services. For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of My Site and your use and experience of My Site will not be impaired by refusing consent to them.
13.3 All Cookies used by and on My Site are used in accordance with current Cookie Law.
13.4 Before Cookies are placed on your computer or device, you will be shown a prompt, e.g. pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of My Site may not function fully or as intended.
13.5 My Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how My Site is used. This, in turn, enables us to improve My Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst my use of them does not pose any risk to your privacy or your safe use of My Site, it does enable Us to continually improve My Site, making it a better and more useful experience for you.
13.6 The analytics service(s) used by My Site use(s) Cookies to gather the required information.
13.7 In addition to the controls that I provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
13.8 You can choose to delete Cookies on your computer or device at any time; however, you may lose any information that enables you to access My Site more quickly and efficiently including, but not limited to, login and personalisation settings.
13.9 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
If you have any questions about My Site or this Privacy and Cookie Policy, please contact us by email to enquiries@laurawhittle.com, by telephone on 07835 243119, or by post to Laura Whittle Chartered Accountant, Portland House, Belmont Business Park, Durham DH1 1TW. Please ensure that your query is clear, particularly if it is a request for information about the data I hold about you (as under section 12, above).
I may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on My Site, www.laurawhittle.com and you will be deemed to have accepted the terms of the Privacy Policy on your first use of My Site following the alterations. I recommend that you check this page regularly to keep up to date.
I seek to resolve directly all complaints about how I handle your personal information. You also have the right to lodge a complaint with the Information Commissioner’s Office at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone – 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/concerns